Window Glass Repair Flagstaff
Broken window glass
How window repair works
A window includes 3 things, a frame made up of steel, aluminum, wood, vinyl or fiberglass, components, such as hinges or cranks to open or mechanics to allow the glass to slide, and the glass, in single, dual, or triple pane The glass alone can always be replaced, not repaired. A window is considered to "repaired" when the glass is replaced.

However, on a dual pane unit, if only one of the pieces of glass is cracked or fogged up, both pieces of glass must be replaced in order to maintain the integrity and benefits of the dual pane unit as a whole. When dual pane glass looks foggy, the seal for that unit has "failed". And yes, that happens more often than you would think. A dual pane, or "insulated" glass unit is made up two pieces of glass, a spacer bar (made up of either aluminum or butyl), desiccant, and one, sometimes two, seals. First, two pieces of glass are cut to desired size and thickness, and checked for any detects or flaws. It is very important that each piece of glass be cleaned in a dust free, air filtered environment. Next, the two pieces of glass are put together and sealed, if a smudge or fingerprint, or even a large piece of lint or dust is caught in between the two pieces of glass, the unit must be thrown away and remade.

Aluminum spacers that will serve to separate the two pieces of glass are made, prepared and cut into four pieces for the two sides, a top and a bottom. Spacers are made to be hollow and then filled with “desiccant”- small round balls that look like bird seed. Desiccant will absorb moisture and prevent the panes from fogging up. For unit assembly, one of the piece of glass is laid flat, then the four pieces of aluminum spacers that have been connected at all four corners, will be placed on top of the piece of glass, and the final piece of glass will be placed on top of the aluminum spacer bar. A very hot, rubber like material called "butyl" is pumped around the edge of the dual pane unit out of a machine to seal the dual pane unit.

Dual seal units are also available. These units are sealed with a second coat of silicone placed around the outside giving the dual pane unit a second layer of protection. It is not the practice of every glass manufacturer to provide a dual seal insulated unit, but they are available. Dual seal is an extra layer of protection from the elements. As hard as we try, and with all the precautions taken at the factory, dual pane insulated units at times can still fail, resulting in condensation and ultimately, a foggy look. Dual seal units fail less often than single seal dual pane units and therefore come with a longer warranty.

Once the insulated dual pane unit has been sealed, and had a proper amount of time to cool, it is put into a room that is blocked from all light. Each dual pane unit is placed on a table with a black light shining up through the glass from underneath. This process allows the manufacturer to see any flaws, smudges or fingerprints that have sneaked by an earlier inspection. If an perfection is found not to be within industry standards, the unit is thrown into recycling, and the entire process is started over.

Dual pane units can be installed in 3-5 days, as dual pane units are not manufactured in Flagstaff. We come to your home or place of business and measure the window that is in need of a new dual pane unit. We have factory certified installers, and will always guarantee that the dual pane unit ordered for your window will be the proper width, height, and thickness. If your broken glass has left you with a exposed opening, for no additional charge we will gladly install a temporary board to cover the opening until your glass arrives.
The Window Replacement Process  
THE ROCK Glass & Mirror Company employs Factory Certified Window Installers. Owner, Damon Cundiff, even spent 3 ½ years training window dealers to become factory certified. We allow you to deal directly with the window distributors and do NOT mark up your window prices. We charge ONLY for window installation. 

Here’s how the process works, step by step:
1.  Call for a FREE consultation for exact pricing or request an email quote for an estimate.
2.  We will measure your existing window(s) inside and out. 
3.  Next, we will fully explain your window options and answer all your questions to ensure you make an educated decision on the best windows for you, your home, and your budget. 
4.  We let you deal directly with the window distributor, in order to get the best price and the brands your desire. We do not mark up window prices! We charge only for installation.  
5.  We handle the ordering of your window selections, take full responsibility for ordering them properly, at the correct size, thickness, and type.
6.  The window distributors will call us when your windows arrive. We pick them up, and bring them to you for installation.

Everything we do – up until a purchase decision is made, is always FREE of charge. It is our policy that even after we set up a time to meet, measurements have been taken, and even after we have shown you some of your window options and have given you an estimate, if at any time you decide for any reason “replacement windows” are not for you, we will gladly leave you with a business card and a handshake – and we hope you will remember us when the time is right or possibly refer us to a friend or family member.

Energy Efficient Windows
The estimated amount of heat or air conditioning lost through the windows in the average home is somewhere between 15 – 40%. New, energy efficient windows have double, if not triple pane windows with Low E glass, and possibly argon gas filled, and will increase the energy efficiency of your home. If you're tired of taping plastic over your windows every winter to stop heat loss, these window are for you. Low E, short for low-emittance, have microscopically thin, virtually invisible, coatings made of metal or metallic oxide layers. They are deposited on a window's glazing surface to reduce the U-factor by suppressing radiative heat flow. 

So, what does this REALLY mean? Low E glass is a type of treated glass that conducts visible light while controlling the passage of heat. This glass is an energy efficient way to control the heat being allowed in and out of a home or environment. Different types of Low E glass are available to meet the needs of varying climates. Heat transferred through glass is measured by the U-factor. This is the rate at which glass conducts non-solar heat flowing through it. The lower the U-factor rating, the more energy efficient the glass. Low-e glass allows visible light to pass through, but blocks heat-generating and ultraviolet light, requiring less artificial heating or cooling to keep a room at the desired temperature.

This glass works by reflecting heat back to its source. All objects and people give off varying forms of energy, affecting the temperature of a space. Long wave radiation energy is heat, and short wave radiation energy is visible light from the sun. The coating used to make Low E glass works to transmit short wave energy, allowing light in, while reflecting long wave energy to keep heat in the desired location.

Low E is now available in what is called – Low E squared, or Low E2. In simple terms, this means the sealed, dual pane unit is coated on both sides, interior and exterior. Low E Glass helps keep your home cooler in the summer, as well as helping to keep a good amount of the heat inside your home in the winter.

Window Components
What window parts are involved when we replace your windows? We will determine the best option for you based on which parts will need to be replaced determined by your current window structure, the new window you desire, as well as your home’s wall conditions. A variety of options exists, including the following:

1. Replacing the sash kits. Many manufacturers offer replacement sash kits, which include jamb liners to insure good operability and fit. This particular method allows for fairly easy installation, and can offer significant savings.
2. Inserting windows into the existing frame - this is also known as “Retrofitting”. The old sash, side jambs and trim are removed, but the original frame is left in place. The new window is inserted into this opening.
3. Full window replacement – The existing frame is removed and the new window is placed into the same position that was occupied by the original window. This is a great time to address any other problems that may have occurred around the old frame, such as water damage, air infiltration, repair improper installation of original flashing and so on.

New Construction Windows vs. Window Replacement: The difference between a window manufactured for new construction, and a window manufactured for replacement are two things. – a new construction window will be shipped with a nail fin. This is the industry standard way of installing a window into a home that is currently being framed, or under construction. The window is set into the opening and nailed into place. Eventually that nailing fin will be covered up by wood or vinyl siding, or sometimes stucco. 

A replacement window is manufactured with a flush – fin. This is an extrusion that enables the window to be slid inside of an existing, older window frame without the labor intensive process of removing the siding, or cutting out stucco to get to the old, nail on window, removed for replacement.

We can help! Tell us your  ideas and we’ll help you design a plan that will look special, well thought out, and sure to get lots of compliments. Certified Glaziers train for years learning how to properly cut and install glass and mirrors. Whether it is a standard ¼” mirror, rectangle in shape that will rest on a back splash in your bathroom,or a custom shaped wall of mirrors to grace a dance studio or exercise facility, THE ROCK Glass and Mirror Companybrings skill and 22 years of experience to your project. “I have seen the same scenario for years,” says Damon Cundiff, owner. “There are so many homes, apartments, hotels and even restaurants where I see that someone just cut a mirror and glued it to the wall.” 

In 22 years, we have helped design, fabricate and install literally hundreds of bathroom mirrors for homes and businesses, and have had the privilege of being able to mirror complete rooms for everything from gymnastics studios, to martial arts studios. We have even created a stack of 4 inch polished mirror circles for a customer who wanted very modern, mirrored coasters for glasses and coffee mugs. Got an idea? Let’s hear it, because we’re ready! We stock all sorts of sizes of large sheets of mirror, and do all of our cutting in-house. 

How much it will a custom mirror cost? Call us and we are happy to meet with you to discuss your ideas and give you a price quote on your customer mirror project, and of course, estimates and quotes are always FREE. Sometimes, good advice really can be FREE! 
Shower Doors & Bath Tub Enclosures
THE ROCK Glass & Mirror Company is very proud to have been the exclusive Agalite Shower & Bath Enclosures distributor in Northern Arizona since 1998. We could be carrying several shower door suppliers, but instead we have deliberately chosen to carry only Agalite showers doors for 14 years. Why? All shower enclosures are not created equal, not even close. 

The first reason we prefer to only carry Agalite Shower & Bath Enclosures is their vast selection. They have an unlimited amount of configurations available. From simple, single hinged shower doors, to a framed, or frameless design slider, or custom tub enclosure. Shower doors are available in glass from 3/16 of an inch, to ½ of an inch thick. Agalite shower doors and bath tub enclosures come in all kinds of different frame colors, glass designs and heights. We can always match the shower door that you like to the color of your bathroom faucets and fixtures, as well as help you pick out a shower door that will compliment your bathroom. Take a look at our gallery of shower door and bath enclosure pictures, as well as the link to explore the world of all the Agalite Shower & Bath Enclosure options. 

We provide shower doors for every single need, want and budget. Even on a tight budget, ALL Agalite shower door and tub enclosures are guaranteed for life. Shower doors are made up of many components, and Agalite Shower & Bath Enclosures are made of superior, high grade aluminum, that is extruded, not “roll formed”. If you are not familiar with the difference – a “roll form” is a process in which aluminum parts and pieces are manufactured using exactly that – formed out of a roll. This type of manufacturing is how so many shower door and window manufactures can keep the high cost of production down to a minimum. The result, is a shower door that is made up of parts and pieces, similar to a soda can. Agalite bath enclosures and shower doors are what is referred to as “extruded” aluminum. It is raw, liquid aluminum that is pushed through a certain cut out to form an extrusion, not a roll. As with every product we sell or service, we will measure your existing bath tub or shower that is in need of a new shower door, and provide you with options, design assistance and a fair and honest quote, and always FREE of charge.
Window Coverings 
What do YOU call them? Blinds, Window treatments, Window coverings, Shades, Curtains? People refer to “something to cover your windows” by all different  names, and we carry them all. Need a custom window covering for an odd shaped window? Finding just the right window coverings can be a challenge. We have a huge selection of custom window coverings available in many materials and colors. You're sure to find something to fit your style and budget. Whether you're interested in wood blinds, vertical blinds, roman shades, cellular shades or plantation shutters, or if you're not sure what kind of window coverings are right for you, we are happy to come to your home and provide you with options and pricing. 

For 70 years, our preferred manufacturers, Graber and Springs Window Fashions, have been providing beautiful, top-quality window treatments to help unlock your inner designer and bring style and sophistication to your home. Best of all, you can count on Graber, a Best Experience brand, to back up every window treatment with a 70 year tradition of excellence and a lifetime warranty. As always…estimates, quotes, and consultations are FREE. Request a quote now, or have fun browsing with our Virtual Decorator. 
Proudly Serving Flagstaff, Williams, Munds Park, and Sedona.
"Our workmanship is 100% guaranteed.
We don't believe in cutting corners or taking short cuts, 
and 'good enough' just isn't even close."
-THE ROCK Glass & Mirror Co. Owner, Certified Glazier, Damon Cundiff
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3830 E Huntington Drive #12
Flagstaff, Arizona 86004
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window replacement


To temper, or not to temper? That is the question.

by Damon Cundiff on 01/11/16

We often get asked the question "Why does my glass need to be Tempered?" According to building codes, glass must be "Tempered" based on location. Tempered Safety Glass is said to be approx. 10 times as strong as regular "Annealed" glass. There are many areas of your home or business that require the glass to be Tempered. Today, we will discuss any glass that is in a door. Tempered glass will break into a ton of tiny, puzzle like pieces, unlike regular glass that will break into dangerous shards. Tempered glass is typically used when an injury is most likely to occur. Door glass is always tempered, every single time. There are many doors out there with annealed, or "regular" glass in them. From hinged doors, to french or sliding glass, those doors without tempered safety glass in them are doors that were built prior to current building codes. - SEE EXAMPLES BELOW -  If you need advice on, "To temper or not to temper," just give us a call 928.527.3333

            NOT Tempered Glass


                                    Tempered Safety Glass

Now is the time!

by Damon Cundiff on 11/23/15

If you've been thinking about getting that fogged window repaired or replacing that old shower curtain with a nice glass shower door, now is the time. Window glass and shower door enclosures are 30% OFF during our Fall Special. Call to schedule your estimate today. Sales ends soon!

window glass repair replacement

Amazing Shower Transformation!

by Damon Cundiff on 08/11/15

This blog post is simply to show off the great work our guys did this week! What a transformation on this custom frameless shower door enclosure! We make glass enclosures for custom designs all the time, but we thought this one really stood out. We work with some great contractors here in Flagstaff, if you need referrals, just let us know. 

old glass shower enclosure

remodeled glass shower door enclosure

Barn Door Shower Doors - What?!

by Damon Cundiff on 03/11/15

Yes, that's what they're calling them (unofficially) - Barn Door Style Shower Doors. They are the latest and greatest in shower doors, and you guessed it, we got 'em! Why are they so hot right now? People love the frameless glass look, but not everyone has room in their bathroom for a hinged door to swing into the room. To solve that problem, frameless sliding and bi-fold glass shower doors are now available. The most popular of the styles is the "barn door style", as the roller hardware is similar to a barn door. There are other new styles as well, check out the images below. For all new styles available, please view our Shower Door Page. How much do these shower doors run? Estimates are free, just call 928-527-3333. 

barn door style glass shower door 

bi-fold frameless glass shower door

hydro slide frameless glass shower door

What the heck does "beveled" really mean?

by Damon Cundiff on 02/17/15

There seems to be much confusion about beveled glass. Most people will call us, order a glass table top, and say, "Just bevel the edge". We have come to realize, that most people don't really know what that means. So, let's clear things up. Beveled glass table edges became popular in the 80's, and that term has lingered well into this millennium. With a beveled edge, the indent edge can be ordered to specifications, usually 2 inch is the maximum. (See images below). A flat polished edge is simply a polished glass edge, yes, that simple. A pencil polish is a half round polished edge. You guessed it, like a pencil. Beveled is usually the most expensive, followed by pencil polishes, and the flat is the least expensive. Hope this clears things up.

Beveled Glass EdgeBeveled Glass Edge

Flat Polished Glass Edge Flat Polished Glass Edge

Pencil Polished Glass Edge Pencil Polished Glass Edge

Oh, Yes We Did! Check Out This Custom Frameless Glass Shower Enclosure

by Damon Cundiff on 10/09/14

Check out this sweet custom frameless glass shower with the cut out counter that we installed last week. Of course, most of the glass shower doors we order and install are a bit more basic than this, but if you have an idea, talk to us, we love to get creative. Great work Phil and Spencer!

 Frameless Glass Shower Door Custom Counter    Frameless Glass Shower Door Custom Counter

Do you want the job done fast? OR do you want it done RIGHT with a LIFETIME warranty?

by Damon Cundiff on 06/04/14

This is the question people are posed with when getting a window repaired. Perhaps this has happened to you. You clean your window, inside, then out, but it still looks hazy. You realize the filmy haze lies between the panes of your dual pane window. You call a glass company and they tell you they can take it apart, clean it and put it back together for you today. Sounds great, right? What they aren't telling you is that without performing the work in a hermetic enviornment (which means super, super clean! free of dust, lint, and finger prints), and being properly sealed, it is likely that you will see such items in your glass and the seal probably fail again. 

At THE ROCK Glass & Mirror Company, we believe in doing things right the first time, even if it takes a little longer. We order all dual pane glass units from a factory in Phoenix that performs the work in the proper environment to ensure your glass is 100% clean, then seals the glass unit, not once, but twice. Because of that, is does take about a week, but it also allows us to warranty the seal on your glass unit for LIFE. We prefer to do things "the right way" even if it takes a little longer. As our company motto states "We don't cut corners, or take short cuts, and good enough isn't even close." To watch a video of dual pane units being made in the factory, go to our Window Repair page. We hope this helps you understand the dual pane window repair process better, and you can feel confident about how you choose to repair your window.

parts of a dual pane glass window fogged dual pane glass window unit

4 Reasons to Replace Windows in SPRING

by Damon Cundiff on 04/25/14

1) When the weather is warm, you're not thinking about how drafty and cold your windows are in winter, so most people forget about replacing their windows until it gets cold. We do replace windows in winter, but, yes, cold air will come in while we are working. Replacing windows in warmer weather is certainly more comfortable.

2) Many older windows don't open very well anymore. Enjoy easy open windows all Summer.

3) Older windows often have old screens with rips and holes. New windows come with new screens to keep flies, bees, and mosquitos out all Summer.

4) And the best reason of all, window installation is 20% Off until May 31st, 2014!

Don't get caught in the cold this year, call now for a free estimate (928) 527-3333

replacing old windows phil

To repair or replace? That is the question.

by Damon Cundiff on 02/06/14

Your dual pane window seems to have moisture between the panes of glass. Do you repair or replace your window? There has always been much confusion in this area for most people. Since I've always been a fan of a good analogy to help explain things, here we go. When your car break downs, no matter what make or model, or how old, your car can be repaired. Replacing the battery, the brakes, a belt, or your windshield, is “repairing” your car. Even though you “replaced” a part, ultimately you “repaired” your car.

Windows are no different. A window is made up of many different “parts” - crank handles, rollers, sashes, frame, spacers, and of course, glass. All of which, are parts that can be replaced, whereby repairing the window.

Back to the dual pane unit that has moisture between the panes - What to do? repair or replace your window? If you answered, repair, you are correct. Even though we will "replace" the dual pane glass unit  or "part" we are technically repairing your window. 

So, in what circumstances would you want to REPLACE your window? If, as we stated earlier, your window can always be repaired. Back to the car analogy...have you ever had an older car that needed so many repairs, you thought, "Maybe I should just get a new car instead of repairing my old car?" Same thing with windows. And just like getting a nice, fancy, comfortable, and, of course stylish, new car, window are the same way. New windows are more energy efficient, they open and close easily, and of course, they look nice and new. (Check out our window replacement page for more about how to select new windows, and to see our before/after photo gallery. Visit our window repair page for more about repairing your window.)

To repair or replace? That is the question. And only you can answer that. In most case, a repair is the best approach, but if you have older windows, you may want to consider a window replacement. If you want a little advice or a free estimate, just give us a call. Oh, and by the way, when you repair your dual pane window glass with us, it comes with a lifetime warranty against moisture.

window parts 

BEFORE - Old Metal Windows AFTER - New Vinyl Windows!

old windowsNew Windows

Lowest price guaranteed - What does that REALLY mean?

by Damon Cundiff on 02/06/14

As the owner of a small business, for years I struggled with “price matching.” If you offer a low price guarantee, do people translate your product or service as inferior, or of poor quality, or even 

Since 1998, I have always made sure we have been very competitively priced, but we have never made an official statement of a low price guarantee for fear of giving the wrong impression of our products and service. Now that it is commonplace for people to read our 5 star reviews prior to a purchase, and the fact that we recently have increased our dual pane warranty from 10 years to a LIFETIME warranty (try to find that anywhere else!), we now feel more confident in providing customers with an official LOWEST PRICE GUARANTEE. We hope this will give people the added assurance of knowing for sure they have been quoted the lowest price that is always backed with top notch products, warranties, and outstanding service. 

So, to answer the question we started with, "Lowest price guaranteed - What does that really mean?" It means, if you show us a lower price, we'll beat it by 10%. AND we will not compromise on the quality of products or the service we provide. Period. 

That goes for everything we do. Whether you have broken glass, and are in need of a window repair, or are looking for a complete window replacement. If it’s a frameless shower door, or frameless tub enclosure to replace that old shower curtain, or maybe your blinds, window coverings or any other style of window treatments are way overdue for a facelift. From commercial plate glass, to replacement glass for your patio table, a mirror for your bathroom, or glass for a picture frame - we guarantee the absolute lowest price on everything we sell, big or small. 

One of our recent shower door projects - nice work Phil and Spencer!
shower door glass slider

Let's talk Shower Doors: Framed, Frameless, and Semi Frameless

by Damon Cundiff on 01/16/14

I have found this topic causes a bit of confusion. Sometimes when people hear the words Frameless Shower Door they assume there will be no frame - at all. The difference between a Framed Shower Door, and what we refer to as a Semi-Frameless shower door is - the door itself. 

A Framed shower enclosure will come with the door itself completely framed in aluminum. A Semi-Frameless shower enclosure will look almost identical to a framed shower enclosure, with all the same components. The only difference is the door will not be completely framed in aluminum. If you choose a semi-frameless shower enclosure of any style - meaning slider, or hinged, you will still have a bottom track that runs full width, wall jambs, and a full width header to stabilize the entire enclosure. A framed shower enclosure will be made up of either 5/32” or 3/16” thick glass. A semi-frameless shower enclosure will be made up of ¼” thick glass. 

If you want a truly “Frameless” shower enclosure, it must be made out of either 3/8” or ½” thick glass. When you upgrade to thicker glass, you are able to achieve an actual “Frameless” shower enclosure. If you choose to go with a hinged door, or if your opening is a little bigger and it requires you to have a hinged door and a fixed panel, though you will still need a couple of hinges and a handle, the rest of the enclosure will be truly frameless. There are more options available with a 3/8” slider, and we are able to eliminate a lot of the frame, but you still must have a header for the doors to roll on.

Below are some recent shower doors we have installed. We also have a variety of shower door options on display in our showroom. Just stop by and we'll help you design your new shower enclosure. 

Semi-Frameless Shower Door Enclosure (Yes, this is a Semi-Frameless Shower Door Enclosure, not Framed.)

framed shower door

Hi Zach! He's installing a Frameless Shower Door

frameless shower door installation

What home improvement will you do in 2014?

by Damon Cundiff on 01/08/14

Happy New Year to all! The question today is "What home improvement item have you been putting off that you will finally do in 2014?" Replace those old windows? Or perhaps finally get those nice wood shutters or grass shades you thought would look so nice in your living room, or finally turn your bathroom into a spa and replace that old ugly shower curtain with a nice frameless shower door? We decided to kick off 2014 with a little help for you. We have 20% OFF installation coupons on our website right now, good for window coverings, shower doors, windows, and glass. We wish you all the best in achieving your home improvement goals this year, and remember estimates are always FREE. Click here to obtain your coupon.

old window  BEFORE Window Replacement
new window AFTER Window Replacement

Frameless shower door
frameless shower door


It's Not Too late!

by Damon Cundiff on 12/06/13

Hello Northern Arizona, and Happy Holidays!

Over the past 16 years of business here in Flagstaff, we can always count on hearing the same things this time of year. “It’s obviously too late now, but we have GOT to get our windows replaced next spring!” or "You guys don’t replace windows in this freezing weather, right?” 

It's a common misconception that we do not install Replacement Windows in the winter. In reality, more clients replace their windows in fall and winter, than in spring and summer. We have found, quite regularly, after that first cold spell or snow, people say “Brrrr! Let’s finally replace those windows! Is it too late?"

Of course, we do not remove existing windows if snow is actually falling, but cold temps are not a problem. The polyurethane caulking we use is 100% guaranteed way below temperatures we will ever get here in Flagstaff (thank God!).

So there you have it. It’s not too late! If you have cold, drafty windows and doors, we can replace them and help keep you warm THIS winter. As usual, estimates are always free. So, give us a call today and let's see if we can make your winter a little warmer.

Window Replacement New Install

We Have A Blog!

by Damon Cundiff on 11/18/13

It's November 18th, and we have started a blog! We are very excited to start conversations with you about "All Things GLASS". We'll be blogging about the questions our techs hear from customers while they are working on windows and shower doors. We'll also show you some of the great work our guys are doing by showing you before and after pictures of glass installs. We'll show you what's popular in terms of shower door and window covering styles. Plus lots more! If you have any questions, comments, and anything you want to discuss, please comment below, or call us directly. Thanks everyone, we'll be back soon!

Mirrors shower doors windows coverings image

licensed bonded insured ROC #162429
Check out our blog BELOW for expert tips on:
Frameless & Semi-Frameless Glass Shower Doors
Window Glass Repair & Window Replacement
We don't cut corners, or take shortcuts,
and "good enough" isn't even close.
Lowest Price Guarantee
8am-5pm Mon-Fri
closed for lunch 12pm-1pm
Show us a lower quote and we'll beat it by 10%
window repair dual pane fogged

Munds Park

Great Job
I will definitely recommend this company to anyone that needs shower door repair. They were on time, very efficient and friendly. 

Donita A. of Flagstaff, AZ

Great job
They were here when they said they would be and did the work required. We were pleased.

Mario O. of Sedona, AZ

Great service, professionals 
Very professional, great service and very pleasant installers (Phillip and Spencer). Price was right and I would highly recommend to anyone looking for a quality glass company servicing the Flagstaff area.

Pat I. of Flagstaff, AZ

Windows work GREAT!
The Rock Glass and Mirror replaced the balances in my windows and now they work better than they ever did. The windows never did work right since our home was built. They fixed the problem that our builder couldn't fix. But now they work GREAT!!! Scheduling the repairs and completing the work went very smooth. I would recommend this company and will use them again for any window needs that I may have.

​Bruce O. of Flagstaff, AZ

Fast, reliable, quality workmanship.
ROCK Glass & Mirror provided outstanding customer service with professionalism from beginning to end. The entire process was smooth, seamless, and completely affordable. Thank You.

Shawn F. of Flagstaff, AZ

Basically happy
I was happy with the installation and the end result. Price was good. The only "bad" thing was how long it took to get the window so it was really cold when they put it in. 

Phyllis K. of Flagstaff, AZ

Great service
Fast service on getting double pane replacement. Friendly and courteous staff. Reasonable prices.  

John N. of Flagstaff, AZ

Excellent profesional people!
I've had two large glass pieces installed from the Rock and both times I was very pleased at the workmanship and friendliness of the people. I found there prices very competitive. Thanks!!! 

Mike M. of Flagstaff,  AZ

Great service, Quick response.
They gave us a quote, ordered the glass and got our new window fixed up all before Home Depot would have been able to get someone to our house for the first time. Thanks! 

Ryan P. of Flagstaff, AZ

Great service & price
Awesome job! 

Len W. of Flagstaff, AZ

The service, price and quality was excellent. I would recommend Rock Glass & Mirror without any hesitation. 

Barbara G. of Flagstaff, AZ

Prompt & professional
When the top pane of our garden window was broken by a hail storm, The Rock Glass & Mirror was recommended to us by the building supply store where we had bought the window. We called, and they made two visits: one to measure the glass and a second one to install the new pane once it had been pre-fabricated. Both times, they arrived right at the beginning of the period we were told to expect them. It's nice not to have to wait around for hours! The measurement only took a minute, the installation not much longer. Now our window is good as new and we are very satisfied.

Randy K. of Flagstaff, AZ

A great experience from beginning to the end.
Excellent suggestions regarding the project and the installation was excellent. Would highly recommend.

John L. of Flagstaff, AZ

Office mirror
Technician was great. Very friendly, accommodating, and professional. Would give 5 stars except that it took 2 weeks for delivery. 

Dan O. of Flagstaff, AZ

No complaints
Other than I had no business card with address, etc. and I did not get an email confirmation so was beginning to feel like I had been pretty stupid and might have been scammed. Fortunately, that wasn't the case, but I had to google the company name before I knew it was legitimate. I respect their attempt to eliminate as much paper waste as possible, but is important to have contact information and immediate receipt for deposit paid. The company had done some work for others in the RV Park and a friend introduced the rep to me. He measured the windows, gave me an estimate, was polite, etc., took my deposit and said I'd receive an e-mail confirmation shortly. For some reason I never received it and realized I had no idea how to contact the company. I think it was a fluke situation of mistakes and hopefully just a mistake, but felt the feedback would be helpful. Other than that the service was good and professional installed.

Anita R.P. of Munds Park, AZ

Great folks
Great folks great service.

James I. of Flagstaff, AZ

Canyon Springs Luxury Apartments
Yes, I, Theresa Johnson Property Manager of Canyon Springs Luxury Apartments highly recommend The Rock Glass And Mirror Company to anyone. We called them they where here when they said they gonna be here, their technician was very customer service oriented, answered all questions, and gave us an estimate instantly Also the owner emailed and contacted us same Day !!!! So hurray, 5 Plus Stars, good job, excellent business, excellent prices, will continue business with them. 

Theresa J. of Flagstaff, AZ

Great job. Beautiful results. 

​Robert P. of Flagstaff, AZ

Excellent, professional job done!
The job was handled in a very professional manner. Everything was done as promised - on time, neatly completed. 

Pam G. of Scottsdale, AZ

Great Service---great experience.
Good job, quick and easy. 

Tom T. of Flagstaff, AZ

Damon with Rock & Glass did an excellent job of fixing our receptionist sliding windows. Thanks again!

Kathleen R. of Flagstaff, AZ

I will call them again.
Jim G. of Flagstaff, AZ

Excellent service 5 stars
Looks great, installation was done when stated it would be. They did a great job. Looks fantastic. 

Cindy G. of Flagstaff, AZ

Great service and quality work!!
The work was excellent and fair prices. I appreciate Damon's service and willingness to come out to Sedona.

R.L. of Sedona, AZ

They're awesome!
Always extremely happy! 

Leona B. of Flagstaff, AZ

Excellent service.
Had to work with Marti remotely and she made everything happen smoothly with no hassle.

Stu W. of Flagstaff, AZ

Great service

Jim S. of Flagstaff, AZ

5 star company
Very helpful, completed work on schedule, went above and beyond to help me.

Herman N. of Williams, AZ

Awesome work
Follow up, communication, managing expectations, etc. are all awesome. Great product, quick install. Wouldn't use anyone else. Nice to see someone that cares about the customers needs. 

Shawn I. of Flagstaff, AZ

Timely, Courtious, friendly.
Overall experience was excellent. Arrived on time and was friendly and courteous. 

Sally H. of Flagstaff, AZ

Recommended. Yes!
Damon saved the day so that the sale of my home could close without any last minute, unexpected events. He came by promptly on a Saturday morning and had my sliding patio door fixed in no time at all. Damon was awesome to work with and I plan to call him again if and when I have home events that require his services. Recommended. Yes!

Lynn W. of Flagstaff, AZ

Overall service and office communication was great.
Sevice was performed when designated within a half hour or so. 

​Philip S. of Flagstaff, AZ

I cant tell you all how much it means to find a company that is reliable, has an outstanding work ethic, and provides the best customer support in Flagstaff! I am truly amazed at how well Damon and Marti work together and provide outstanding service!! I truly appreciated their services, and would recommend their company one hundred times over!

Hillary D. of Flagstaff, AZ

Great experience
Very pleased with the service and the professionalism! and the price! 

Jill B. of Flagstaff, AZ
Window Repair

SINCE 1998
We believe in integrity, trust, and accountability. 
You deserve to work with
a glass company that is 
"solid as a rock".
It's FREE!
Debra Fisher, President
Ridge Top Construction, Inc.

"Damon is extremely professional, honest, and very personable with our clients. He has always stood behind his glass work, and is someone I can trust without question. I recommend THE ROCK Glass & Mirror Co. to contractors and to homeowners, who need someone who will help them make solid decisions about their windows."

Dave and Val Garrison
Flagstaff, Arizona

"When my wife and I wanted to replace our windows this year, we wanted a reliable company with a good product. We found Damon and THE ROCK Glass and Mirror Co. and got just what we wanted. I quickly came to appreciate Damon for his fast, friendly and efficient service. We immediately noticed our house was warmer and the windows look great!"
Harry Goelitz
Aspen Builders

"Damon has always provided quality workmanship & products at very competitive pricing. On top of that, Damon interacts smoothly with the clients. In my 25 years as a General Contractor, I would rate THE ROCK Mirror & Glass Company as one of the very best sub contractors that I have worked with."
window dual pane fogged
Dual Pane
Lifetime Warranty
Against Moisture
frameless shower door slider barn door